Advanced Social Listening
Advanced Social Listening Platform, includes many powerful options & features for capturing social & digital data, semantic analysis, machine learning & visualization
The Platform reflects the depth of our expertise capturing social and digital data, including a great coverage of sources and excellent data quality. Fully customizable dashboards, reports, alerts & visual analysis. Predefined algorithms for sentiment analysis, topic classification, relevance, influence and engagement rankings, text clustering, named entities extraction; bespoke configurations and algorithms are also available using R development platform in the same integrated environment.
A very flexible configuration and our professional services allow us to cover succesfully many use cases in the PR, marketing, sales and R&D areas: online reputation, consumers & online communities analysis, brand perception & attributes, socialCRM, audiences analysis, segmentation, benchmarking, content strategy, online/offline campaign analysis, influencers programs (discovery, engagement & analysis)… Proven success in financial services, consumer goods, technology, retail, utilities, healthcare,…