BrandChats can be integrated with existing information systems in the company. The product is designed on an integration platform (EAI) which greatly simplifies the integration, through predefined standard connectors with other applications: CRM, Help Desk, ERP, PLM or custom applications.
Tinval systems professional services have great experience in this type of integration, specifically simplifying any type of integration of social media data that BrandChats manages with the company's information systems.